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Always at your service

As well as an extensive range of high-quality and innovative products, Memorysolution also offers you a diversified package of services. Perfect solutions to suit your specific requirements and applications.

Our professionally trained team are available to personally assist you at any time and will take care of your requests immediately. Whether you contact them by phone, email or messenger, your personal contact person can be reached at any time and will provide you with expert advice and a tailor-made offer to suit your requirements.

Large or small, every customer is important to us and receives the support that they need.

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The benefits for you at a glance:

Personal contact person

• Very quick response time
• Expert advice
• Smooth processing
• Pre-sales and after-sales support
• Special rates
• Project support

Just-in-time deliveries

• Quick and reliable
• Test samples on request
• Drop shipments
• Large European warehouse
• Neutral shipping
• Personalisation options


 

Technical support

• Free
• Quick and straightforward
• Connection of your ERP system
• Price lists in CSV format
• Real-time enquiries
• Data interfaces

Manufacturer support

• Technical support for manufacturers
• Product consulting and delivery
• Specific adjustments
• Promotional measures
• Marketing support
• Direct contact



 

Mustang systems

• BTO – build to order
• Small-batch production
• Individual solutions
• HPC and GPU systems
• Network solutions
• Everything from a single source

Industrial solutions

• Proactive support
• Free test samples
• Extended temperature ranges
• Long-term availability
• Fixed BOM
• Special productions



Service and complaints:


We always make every effort to deliver goods to you in perfect condition. Unfortunately, complaints and returns can never be entirely avoided. To ensure that they are handled smoothly, we request that you strictly observe the following information.

To process your RMA quickly, we need advance information about the planned goods return consignment. Your RMA is processed using a unique number, and this RMA number should be referenced in all communication you have with Memorysolution GmbH regarding your RMA.

Please use the following RMA form for this purpose:


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Still have questions?

We’re happy to help you in any way we can. Send us your questions. We look forward to receiving your enquiry!

+49 7667 / 94 69 0
(Monday – Friday, 8.00 a.m. – 5.00 p.m.)
+49 7667 / 94 69 69
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